Network Diagnostics
Data derived from the Network Test tab of the NeurOptimal Support Tool
Overview
How much data do we have and what's the signal level?Total Runs
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Overall Failure Rate
—%
Runs With Issues
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Countries Observed
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Operations Health
Which network operations are failing most?| Operation | Pass | Warn | Fail | Failure Rate |
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Operations sorted by failure rate. Focus triage on operations with elevated failure rates.
Problem Pattern Fingerprints (PPF)
What recurring failure patterns exist across runs?
PPFs cluster runs with identical failure signatures. Use these to identify systemic issues affecting multiple users.
Environments at Risk
Which regions have elevated failure rates?
Only environments with MEDIUM or HIGH risk levels are shown. Low-risk environments are omitted.
Performance Leaderboards (trivia — not actionable)
Run History
Individual diagnostic runs with PPF fingerprints
What This Is
An internal diagnostic console for Zengar technical support staff to analyze test results collected from NeurOptimal systems worldwide. This is not customer-facing.
What Data Is Shown
Aggregated results from the Network Test diagnostic: DNS resolution, TCP connectivity, TLS handshakes, HTTP requests, and WebSocket connections across all submitted runs.
How To Use This
Identify failure patterns by operation type. Use PPF fingerprints to cluster similar issues. Check environments with elevated failure rates for regional problems.
| Run ID | PPF | Timestamp | Country | Outcome | Actions |
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Click a row to expand PPF details. Use filters to narrow by PPF ID or outcome.